PRIVACY POLICY

Emporium of Arts & Crafts

Effective date: 5 July 2026

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📌 What this covers

This policy explains how we collect, use, and protect your personal information when you shop with us or use our website.

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🔍 Information we collect

• Order details: Name, email address, phone number, delivery address, and payment info (processed securely via our payment providers — we do not store card details).

• Website usage: Basic data like IP address, browser type, and pages visited (via cookies to improve your experience).

• Communications: If you email us or sign up for updates, we keep your contact details to reply or send relevant news.

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🎯 How we use your information

• To process and deliver your orders

• To answer your questions and provide customer support

• To keep you updated on your order status

• To improve our website and products

• To comply with legal obligations

 

🤝 Sharing your information

We never sell or rent your data to third parties. We only share necessary details with:

• Delivery carriers (to send your order)

• Payment processors (to complete transactions securely)

• Authorities if required by law

 

🍪 Cookies

We use standard cookies to help our site work properly. You can manage or disable cookies in your browser settings.

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🛡️ Your rights (UK GDPR)

You have the right to:

• See what data we hold about you

• Ask for corrections or deletion of your data

• Withdraw consent for marketing at any time

 

📞 Contact us

If you have questions about this policy, email us at: gems.emporiumofcrafts@gmail.com